
There are many types of EAPs in the U.S., but most are not considered “top-tier.” This article represents the thought leadership of EAP members of the National Behavioral Consortium in the face of pandemic recovery. When an employee contacts the EAP, it is a pivotal moment of outreach and it is critical that every employee who reaches out has a positive experience. Read about the many ways that top-tier EAPs serve organizations, HR, managers, employees, and family members.
By W. Dennis Derr, E.d.D, President, Integrated Human Solutions; Bernard S. Dyme, President and CEO, Perspectives; and Kathleen Greer, Founder, KGA