Sharing Best Practices for Addressing Today’s Mental Health Crisis and More

Nationwide leaders from EAP and behavioral health companies come together for conferences in Boulder, Savannah and Phoenix each year. These two-day meetings provide an open forum for top-tier EAPs and behavioral health experts to share new ideas and best practices related to a wide range of employee assistance services, including mental health support. Previous conference topics have included:

  • The powerful role of peer support groups in addressing critical mental health issues
  • Collecting and sharing engagement and outcomes data to better serve clients
  • The latest research and best practices in addressing suicide prevention in the workplace
  • Incorporating multiple specialty vendors into behavioral health managed care and
  • case management organizations
  • New capabilities in online counseling and therapy
  • Digital behavioral health trends for EAPs and Managed Behavioral Health Organizations
  • How to effectively spread the word about top-tier EAP services and their impact 
  • Employing data to demonstrate value, inform service delivery, and provide differentiation
  • The use of Voice of the Customer methodology to examine employee interaction, barriers, pain points, and satisfaction.

In addition, each NBC member provides a brief update on the innovative steps their organization has taken to address the current mental health crisis and otherwise meet the evolving needs of today’s diverse workforces.

NBC also invites guest speakers, some of whom have included: Kfir Eyal, VP Sales and Partnerships, BetterHelp; David Wright, PhD, SVP Sales Channels and Healthcare, meQuilibrium; Helena Plater-Zyberk, Co-Founder and CEO, Supportiv; Maggie Mortali, MPH, VP, Programming and Workplace Initiatives, AFSP; and Stephen Romano, Founder, Romano Strategic Communication.

For more information on any of the speakers or the content they shared, or if you are an NBC member seeking a copy of one of the presentations, please contact