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There has been a lot of noise in the market about the utilization and effectiveness of EAPs. But what’s fact vs. fiction in terms of the value EAPs actually provide? NBC put that question to its thought leadership task force and shared their insights in this important overview.

Since COVID, organizations have been scrambling to find innovative behavioral health tools that will augment outpatient counseling. A recent NBC member survey revealed 15 examples of top-tier EAPs whose innovative solutions are helping meet that need.

The growing need for mental health services has caught the attention of investors, who have been quick to capitalize on emerging industry opportunities. Would that have happened if mental health was a well-functioning industry?

Empathy is something organizations have been talking about for decades. As a result, some can truly characterize their culture as one grounded in empathy, while others, perhaps not as much. Suffice it to say, the pandemic has forced organizations to reflect on their workforces — to better understand their employees’ myriad of needs, expectations and overall wellbeing. As we continue to move through this pandemic, employees’ behavioral health have become top-of-mind for many organizations.

A knowledgeable benefits broker or consultant can be critical to helping organizations make the right behavioral health choices for their employees. Read the 10 suggestions offered by NBC members to optimize these pivotal decisions.

What’s your organization’s plan for employees who are reluctant to return to onsite work? How will you address COVID’s emotional impact on managers and staff? Are you ready to communicate across a hybrid work model? See how a top-tier EAP can facilitate your post-pandemic return to work.